Meet the Team

Company Directors

Glenn Smith

Having started working life as a chef Glenn progressed in the entertainment industry and having managed night clubs, ballrooms & bingo halls is very experienced in the service industry. In the early eighties Glenn changed direction & started working in the coach industry operating coaches for various Travel Companies throughout the UK & Europe (well before air conditioning became a must!). This experience gained over the past 30 years has been part of the winning combination here at Gardiners NMC.

Adrian Smith

Although brought up in the coach industry Adrian spent a number of years as a branch manager for well known High Street chains. Now with over 20 years experience in the industry, firstly with buying and developing Northumbria Mini Coaches in to one of the largest privately owned bus companies in the north east - before selling the company, and then starting NMC Tours now known as Gardiners NMC, the journey has been amazing and the experiences have been an essential part to the success of Gardiners NMC.

Reservations Manager

Lyndsey Turnbull

Lyndsey joined the family business in October 2012 having previously spent a number of years in advertising. With a positive and outgoing personality Lyndsey looks after the operational side of the holiday company and oversee's the reservation team, website, on-line bookings and advertising!


Beverley Arkle

Beverley joined the company in 2015. Having worked as a Travel Agent for a number of years, Beverley's knowledge in the travel industry is second to none. As well as reservations Beverley also plays a very important role in the operational side of the business too.

Joanne Austin

Joanne joined the company in 2015 and comes from a travel industry background having been an air hostess. Joanne looks after the main reservation line and with her great attention to detail you can be assured your booking is in safe hands.


Mary Sanderson

Mary joined NMC Tours in January 2009 having previously worked in accounting, and for Northumbria Coaches for a number of years prior to the company being sold. Mary’s wealth of experience and great attention to detail ensures that everyone has the numbers needed & that the company’s figures are up to date and accurate.

Mike Mackenzie

Mike has recently joined our team to oversee the accounts department following the retirement of our former Book Keeper Richard. Having worked for a major bank in a senior position for many years, and as a business consultant, Mike’s appointment will keep the company in good shape ready to go from strength to strength.

The Pets

Max Smith

Our friendly German Shephard Max is a loving household pet and he is only too happy to attend work every day........

Lola Smith

Our adorable Pug Lola is our second ultra-loving household pet, born in 2016 she too like her older brother Max is only too happy to attend work every day - however she prefers the warmth of the office unlike Max!